Students are advised to promptly contact the teacher in charge at the COE for insurance claims if hospitalization is needed for them due to accidents or sickness or call the customer service line 400-810-5119. If the treatment expenses are too high, the insurance company can pay first but this in-advance-payment can only work in Subei People’s Hospital. If the expenses for hospitalization are paid by the student during the treatment, one can apply for claims and send the following materials to北京市西城区金融街23号平安大厦9层(Postal Code 100033 addressee:留学保险项目组Tel: 400-810-5119)

1)Copy of passport and Visa Page;

2)Original invoice from hospital;

3)Discharge Summary;

4)Cost breakdown;

5)Accident statement;

6)Bank Card Information.